So much for being excited by something you end up being screwed by.
$67 dollars later, I realise BIXI wasn’t exactly what I thought it was.
Not ideal for tourists.
Not ideal for ad-hoc bike rides.
Is good for bike taxi needs.
I guess this would have been clear had I read their press releases but silly me, excited by their presence everywhere, I wanted to ride one impatiently. I misread their confusing rental fee stickers on the machine, despite the fact I read them in detail.
What I thought was $5 max per day, ended up being the fee for using BIXI without a subscription plus there’s an additional $12/hr.
After reviewing my credit card statement, I called their customer service department and explained my point of view. My friend who rented it didn’t even understand and interpreted their fee system completely different then me, and yet we’re both educated professionals.
BIXI was kind enough to remove half of the cost to $30, which is the average cost of a bike rental in Montreal. They also mentioned they would take this into consideration when reprinting the fee system labels on their bike docks.
They are, after all, new. It was just a year ago they were given the mandate by the government to develop BIXI. Factor in time for bike prototyping, it doesn’t leave much time for marketing and communication.
BIXI is meant to be an alternative to taxis and a complement to public transport, thus the price is reasonable when you use it for under 1 hour. It is not ideal for long rides, thus the higher price.
Use it if it makes sense for you.
If you’re after a bike rental for a day, go to a bike rental place, BIXI is not for you.